Sunday, February 3, 2019

Railways Improvement - Not without Reason

For the last 6 months, ever since Ivy was transferred to Kalaburagi and we have been using the Railways extensively, I've been going on about how impressive the whole system is.

Recently Claudian made an interesting observation to me. He mentioned that this is relatively new and that the Railways Minister Piyush Goyal and the current government had a big role to play in the improvement. He sent me 2 articles that showed exactly how they had managed it. Have a read.

Train delays to cost top railway officials their promotion

During an internal meeting last week, the Railway Minister told Zonal Managers that they cannot hide behind the pretext of maintenance work to explain delays in train services. He warned the heads of Zonal Railways that delays in train services will defer their annual appraisals.

Train passengers in India have one common complaint that the trains don't come on time. But, maybe not anymore - except in some emergency situations. Railway Minister Piyush Goyal has asked senior Railway officials to improve train punctuality in one month or lose appraisal proportionately.

In 2017-2018 fiscal, 30 per cent trains were running late on the railway network.

During an internal meeting last week, the Railway Minister told Zonal Managers that they cannot hide behind the pretext of maintenance work to explain delays in train services. He warned the heads of Zonal Railways that delays in train services will defer their annual appraisals.

The Minister called out every zonal head individually and asked them to explain the poor punctuality figures. But, he came on heavily on Northern Railway- General Manager as his zone recorded  49.59 per cent punctuality performance till May 29- lowest on the index.


Last month, Prime Minister Modi had asked Piyush Goyal about the state of train punctuality and told him to improve it. A railway official told PTI that the Minister has taken a lot of flak for the delays, but Goyal knew it was a price he had to pay for the large-scale renewal of tracks. "However, the punctuality figures are way worse than what we had expected. Clearly, the zones are using maintenance work as an excuse to hide their inefficiency," the official said.

After Northern Railway, Northeast Frontier Railway and the Eastern Railway have performed poorly in punctuality performance index - 27 per cent and 26 per cent plunge respectively.

Railway Minister Goyal quoted media reports to explain how misusing resources have led to delays. He recalled a recent incident when engineers wasted Rs 25 lakh in a failed attempt to replace a girder at Nizamuddin railway station in New Delhi. "The Minister demanded accountability from the General Managers and said such wasteful blocks should not be taken. He was aghast that such unnecessary delays were happening during the holiday season when trains are in high demand," the PTI quoted an official as saying.

According the officials who attended the meeting, Goyal has made it clear that by June 30, if punctuality of the trains in all the zones does not go up then their General Managers will not be considered for promotion. He also said that their performance ratings will depend on where they figure on the delay list. The lower they are, the worse for them," the Minister added. 

Earlier in April, the Minister, while addressing the 63rd Railway Week National Awards Function-2018, had said that "Punctuality of trains should be like that in Switzerland where clocks are set to the arrival of trains".

(With inputs from PTI)

https://www.businesstoday.in/current/economy-politics/train-delays-to-cost-top-railway-officials-their-promotion/story/278341.html

Stop fudging data to show improvement in punctuality figures: Piyush Goyal to railway zones

The national transporter had released figures that showed 76 per cent trains were running on time, as compared to an average 60 per cent all through.

NEW DELHI: Minister of Railways Piyush Goyal has warned zonal railways to stop data manipulation to show improvement in punctuality, indicating that punctuality figures provided by zones varied from passengers' feedback.

The national transporter had released figures that showed 76 per cent trains were running on time, as compared to an average 60 per cent all through.

In a letter to the zonal heads, the Railway Board last week warned against such fudging of data.


"Wrong feeding of arrival/departure of trains at terminals and interchange points continues to be adopted by zonal railways and divisions falsify records to improve punctuality.

"Feedback from general public through social media is continuously being received on daily basis. MR (Minister of Railways) has expressed his serious displeasure and directed that the practice must stop forthwith. Please ensure strict compliance to avoid any unpleasant situation," it said.

Punctuality performance of mail/express trains during the period from September 17 to September 23 showed that the Ranchi division in the South Eastern Railway had achieved 100 per cent punctuality and 21 divisions had recorded punctuality of 90 per cent and above during the period.

This is a major improvement from the average 60 per cent punctuality being maintained just two months back.

In the new time table, the railways has set a target of achieving 95 per cent punctuality.

https://m.economictimes.com/industry/transportation/railways/stop-fudging-data-to-show-improvement-in-punctuality-figures-piyush-goyal-to-railway-zones/articleshow/66054193.cms

On looking further, I found an even more interesting document.


I went through the document and was floored. It was amazing. I haven't seen such an effective document with totally clarity from large private organizations, let alone the Government. It has everything. What needs to be done. How it'll be done. When it'll be done. What the results should be. And how will they be measured.



I was super impressed with the Indian Railways. Now I'm even more impressed with the Indian Railways and the Government.


http://www.indianrailways.gov.in/Railways%20Presentation.pdf

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