Sunday, July 13, 2014

TaskRabbit - Geting tasks done

When you need something done, but can't or don't want to do it yourself, use TaskRabbit. They provide all kinds of services. Cleaning, Handyman, Personal Assistance, Moving Help and whatever else you can think of.

The beauty of the concept is its simplicity. It provides a service that everyone needs. And does it in an easy to use and effective manner.


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How TaskRabbit works

TaskRabbit is the smart way to get things done by connecting you with others in your neighborhood.

1
We find the best people to help you.
You can trust our team of smart, talented Taskers, who have all been thoroughly vetted.

2
You outsource errands you don't want to do.
Just tell us what you need done and we connect you to qualified Taskers available to help.

3
You relax while we take care of your to-do list.
TaskRabbit helps you live smarter, giving you more time to focus on what’s most important.


How does payment work?
Transparent hourly prices Once you post a task, you see hourly rates for the Taskers who are most qualified for your job. A minimum payment of one hour is required per task. Secure, cash-free payments The entire payment process (including reimbursements) is handled securely online after a task is complete. There's no need for cash to change hands.
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To ensure that the services being offered meet the company's standards, those providing services, called Taskers go through an extensive vetting process, which includes an identity check, background check and in-person interview and a training session.

The TaskRabbit website has a few tips for people providing services. Like the rest of the service, the mobile app, and the website, this too was simple, yet very effective not only for people providing services on TaskRabbit but for all businesses.


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The 3 pillars of Tasker Success are:

Responsiveness
Responsiveness is critical to your success as a Tasker. We set expectations with our Clients that Taskers will respond to an invitation within 30 minutes, so reply as promptly as possible. If you are on a task and you receive an invitation, let your current Client know that you will be responding to the invitation and return immediately to the current task. Do not leave a Client waiting for your reply to a message in the chat thread. A prompt and clear reply is important to Client satisfaction.  Please closely manage chat threads for all tasks you have been invited to.

Professionalism
TaskRabbit is a Community for professionals looking to create positive Client experiences. Any unprofessional behavior impacts the entire Community and will not be tolerated. Some tips to demonstrate professionalism: Use your real name and a recent professional photo (that includes your face) on your profile. When possible, please wear your TaskRabbit shirt when completing a task.

High-Quality Work
Only accept tasks that you have the qualifications and tools to complete. Understand the expectations of the Client and complete your task in a manner consistent with these expectations. You should not accept a task that you feel ill-equipped to handle and you should not perform low-quality work on a task. Perform all tasks yourself.
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TaskRabbit has managed to get great press. Here are 3 quotes that summarize well the services' offerings.

“TaskRabbit aims to help people take back their lives, be their own boss, help people out, make some money and just feel good again.”
ABC

“TaskRabbit is betting on a future where employment will seem much more like a series of small-scale agreements between businesses and labor than jobs in the traditional sense.”
Bloomberg Businessweek

“Leah Busque is the Founder and CEO at what is likely one of the biggest up and comers in America: TaskRabbit.”
CNN

I'm guessing TaskRabbit will be happy to find someone to write this blog for me. Something to definitely consider when this blog goes commercial.

1 comment:

  1. Awesome! I have read many other articles on the same topic, your article convinced me! I hope you continue to have high-quality articles like this to share with everyone!
    Taskrabbit

    ReplyDelete