A few years ago, Reia recommended that I read a book, "Delivering Happiness". I did. And it was very good. It had several non-conventional approaches and philosophies, all of which were proven to work by the books author, Tony Hsieh.
On Friday, November 27, Tony Hsieh passed away at the age of 46. The last few years of his life were troubled. He died following a fire accident in a friends home in Connecticut.
His final years in no way diminishes the amazing person that he was. And the millions of people he inspired to deliver happiness, including one of his biggest fans, Reia.
https://en.wikipedia.org/wiki/Tony_Hsieh
From 2010: Zappos CEO Tony Hsieh
CBS Sunday Morning
Tony Hsieh, the retired head of Las Vegas-based Zappos.com, died Friday, November 27. In this profile that originally aired on "Sunday Morning" June 6, 2010, correspondent Erin Moriarty talked with the then-36-year-old CEO whose online shoe retailer was thriving, thanks in part to a unique company culture and its revolutionary customer service. Hsieh also discussed a business philosophy he wrote about in his book, "Delivering Happiness: A Path to Profits, Passion, and Purpose."
And this talk by Tony captures him as Reia and all of us remember. An inspirational icon.
Zappos' Hsieh: Building a Formidable Brand
Zappos CEO Tony Hsieh offers a compelling account of his transformation from callow Harvard student entrepreneur through his years as a dot-com wunderkind to the creator of a formidable brand.
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