Todays Kids Communication – Good or Bad

Recently I was driving to a meeting with a colleague and he mentioned something very interesting. “Today’s kids just can’t communicate”. It wasn’t something that I had thought of, and so wanted to know how come he felt so strongly about it.

He went on to explain that he was working with several youngsters and they were just unable to communicate effectively. They couldn’t compose sentences, write correct e-mails, or frame decent letters. I have 2 teenage daughters and all I see them doing is communicating. Either on their phone, sms, bbm, e-mail, facebook, twitter, …

I completely disagree with my colleague. The audience, which is us is probably the one that is unable to get it. Think about this. They are able to get across exactly what they want to say, in under 160 characters. It’s almost like they have their own language. Just as the traditional Englishmen wonder what language the world that speaks English speaks, we too are not able to appreciate the power of this new language.

Today’s generation or Gen-X as they are popularly referred to can teach us quite a few tricks on communication. This generation has probably made more leaps in communication than any other that has preceded them. Most of us parents complain that they don’t talk to us and we don’t understand them. Think about this. Isn’t this exactly what our parents thought of us ?

The good news is that we’re quickly catching up. School teachers now use Facebook and BBM (Blackerry Messenger) to communicate with their students. And its mainly about assignments. They are expected to e-mail their assignments, thereby losing the primary excuse of “My mom threw it out by mistake”, or “My dog ate it”. Students then come up with “Oh, I sent the e-mail. You didn’t receive it. Must have been a typo”, and trap themselves when the teacher retorts with a “No problem”, forward it “Now”.

The major negative that I see from all of this connected or online social activity is its addictive nature. Kids prefer chatting and playing online than actually going out. If they are able to balance their online social life with their offline social life, they should be well equipped to face the world. Both online and off.

Ganpathi Bappa Mourya

Tuesday was the immersion of Lord Ganesha from Mabel’s house. Traditionally I’ve been bidding Ganesha, Goodbye over the last 10 years or so, and it seems to bring me luck. Whilst I’m neither religious or superstitious, why take a chance.

Prem and Mabel usually keep the statue or “Murthi” as its called in Hindi, at her home for 5 – 6 days depending on the auspicious day for the immersion. During this period, she invites family and friends for lunches and dinners. This way the Rajagopalans ensure that they gets to host a meal for everyone they know at least once a year. Great idea. Something I should learn to do.

My turn to be invited with my family was last Thursday. That was Family Day and everyone in the family turned up. The food supervised by Mabel was awesome. Mabel manages to serve great food, although she can’t cook to save her life. What matters is the end result and for that she gets a 10 for food. Don might give it a 4.5, but that’s because he’s picky (or what we call “Thingy”) except when it comes to his 2 kids. The vegetarian fare consisted of more than 15 dishes and would make a 5 star buffet feel inadequate.

My 2nd invite was on Sunday evening when Mabel had invited my friends and their family. Yes. Even my friends don’t escape the Rajagopalan radar. Why spoil a winning formula. And so the fare on the menu was a replica of the first. The awesome part is that it was just as tasty and equally enjoyable. Kowshik was at his absolute best and let out a few secrets that his wife Sunita had no idea about. Dancing bars, wild nights, cop chases, … Not sure how badly he got beaten up. Luckily for me, Ivy wasn’t around.

And my 3rd visit was on Tuesday. To bid Adieu. It was a popular day for immersion and so the traffic that’s usually bad was worse than normal. And I drove directly to the venue of the immersion, at Shivaji Park. There were no cars parked, but being late, I just parked at what seemed to be safe, and ran to the beach.
Prem, Mabel, Simbu, Chintu (their 2 kids), and Reia (my daughter) were already there. Waiting. As soon as I came, they started the puja. Completed in 2 minutes. Did a Darshan (a nod and a small prayer to the murthi) and waved goodbye, as the local who was going to do the immersion made Prem carry the murthi, till the water before taking it from him. That’s probably the most that Prem has walked with a weight in his hand in the last few years.

All of us went and had a traditional lunch as a bistro nearby. After lunch, I went to pickup my car, and horror of horrors, it was missing. Honestly, I had expected it to be, but took the chance since getting a proper parking might have taken another 15 minutes or so. I went to the Mahim police station a couple of kilometers away to get it back. Was told, that they were not towing cars today. May have been parked nearby.

Went back, and hailed a police van. A very helpful cop, told me the likely places they may have parked it in. In the very first place pointed by him, found my car, beautifully parked. Happy that I got it. Happier that I saved the Rs. 500 fine and towing charges. Thank you Ganesha. Or as we say, “Ganpati Bappa Moriya Pudhchya Varshi Lavkar yaa” - a Marathi verse chanted whilst bidding Adieu meaning, “Oh Ganpati My Lord, return soon next year”.

Little things make a big difference

Sept. 2 is the day when I celebrate my birthday. It’s never been a major event. Its normally just another day. And so I went to office, like any other day. And was hard at work, like any other day. Checked my mails. And in the digital world, every bank, mutual find, insurance and whoever else had my data sent a e-mail card. All impersonal, programmed to automatically send these. Nevertheless, it did feel nice that at least the digital world knew that it was my birthday.

Got a few “Happy Birthday’s” on Spark, our internal messaging system.  Just as I was beginning to feel good, that so many people knew and remembered, one of them unkindly pointed out that our login system shows the days birthday. One more “Thank You” to the digital world.

And then there was a commotion outside my cabin. I peeped out and saw a lot of people there. They were colleagues and sat in an office down the hallway. Since our Admin Manager sits in this office, I assumed that they had come to see him, and went back to work. Felt a little bad, that none of them realized it was my birthday and had walked in and wished me.

That’s when Pravina came in and called me out. They had got a beautiful birthday cake. And all of them sang “Happy Birthday” whilst I cut it. They also gave me a beautiful bouquet of flowers, which is as fresh today. I thanked each of them for having taken all the trouble.

What’s surprising is how I felt. This small but beautiful and meaningful gesture meant more than any gift anyone could have given. It was amazing how good I felt. It was touching. And that’s when I began to wonder.

All of us love it when people do these little things. Yes, how often do we do it ? I’m now more than ever conscious about how these little gestures can mean so much. And hope that I’ll be able to bring a smile to many faces. My target – At least 1 a week until my next birthday.

And thanks Pravina and all of the others involved (too scared to take names, in case I miss any), for your gesture. Every year, I become older. This year hopefully, I’ve gotten a little wiser.

Free and Effective Education for All

The net has been used for a lot of stuff. Mainly e-mail, social media - facebook & twitter, find data for assignments, find facts, watch movies and so on. It has also been used on and off to find some useful educational material. The issue has always been with, "So much stuff, so little time."

I've always felt that 1 of the most lethal uses of the internet technology and media would be education. And a couple of years ago, when I tried to find a 1 stop place for educational material, I came across khanacademy.org. It had relatively little content, but that content was really good, and I was a fan. In the last couple of months on several occasions, when the topic came around to education, the main crib was no good content and youtube by itself was too unstructured and it took a while to find what you wanted. I was surprised that no one had come across my favourite website and so checked it out.

And surprise of surprises, it was much larger, better and covered a whole lot more than earlier. In fact, there seems to be stiff even for the older people who are not looking at education and learning from an examination perspective but from a learning perspective.

And like most of the things they do, they explain what they are about, better than I ever could. So let me just quote from their website.

"Watch. Practice. Learn almost anything for free.
With a library of over 2,600 videos covering everything from arithmetic to physics, finance, and history and 215 practice exercises, we're on a mission to help you learn what you want, when you want, at your own pace."

These few lines that appear on the website say it all. And then another few lines again that appear on the website say the rest.

"A free world-class education for anyone anywhere.
The Khan Academy is an organization on a mission. We're a not-for-profit with the goal of changing education for the better by providing a free world-class education to anyone anywhere.

All of the site's resources are available to anyone. It doesn't matter if you are a student, teacher, home-schooler, principal, adult returning to the classroom after 20 years, or a friendly alien just trying to get a leg up in earthly biology. The Khan Academy's materials and resources are available to you completely free of charge."

A big "Thank You" to Sal and his team for making meaningful education available and affordable, not only for those who lack resources, but even for those who may have resources but did not have viable options.

Anna Hazare – Victory or Failure

Anna Hazare ends fast, India celebrates victory against corruption, was a popular headline. Looking as fresh and young as a 30 year old, even though he had not eaten in over 12 days, Anna Hazare broke his fast around 10 a.m. at the Ramlila Maidan where he has been camped with followers for the last 9 days.

Symbolically two little girls, Ikra and Simran, wearing Anna caps, offered him coconut water and honey. He has lost 7+ kgs, but looks as fit and enthusiastic as Day 1 when he started his fast at Tihar jail.

The end to the impasse came when Parliament that had a debate on a Saturday, an unusual event in itself passed a resolution that was largely meaningless, which said a lot, but very little in terms of hard commitments or resolutions, including whether the bill will be tabled let alone passed within a given time period. The resolution was on the lines of :
"This House agrees in principle on the following issues for a strong and effective Lok Pal
A) citizen charter
B) lower bureaucracy to be under Lok Pal through an appropriate mechanism
C) establishment of Lok Ayukts in the states
And further resolves to forward the proceedings of the house to the related Standing Committee for its perusal while finalizing its report."

 

Nevertheless considering the fact that Anna almost got nothing it all, these major concessions by the ruling UPA and by parliament was a victory of sorts. The final agreement to end the fast came when Mr. Vilasrao Deshmukh, handed over a letter from the PM to Anna last night.

Letter from Mr. Manmohan Singh to Anna Hazare

The media by and large behaved in a mature manner and did not run amok claiming a victory or defeat for either side. It projected a gain for all. The movement was supported by many across the Board and from various industries. Bollywood had its fair share of participants from Om Puri, to Anupam Kher. The star was Aamir Khan. While asking Anna to end his fast and songs from his hit movie, Lagaan were played. "We have to thank Anna for putting this bill and the issue of corruption in the spotlight. "We need to decide as to how we are going to live our lives... will we give or accept bribes? Will we say no to corruption in our lives?"
A good movement, but the 2 questions that we began with still remain.

When will Parliament pass a strong and effective Lokpal Bill ?

and more importantly

When will we say "No", to corruption. Anna has started a movement. But he needs each of us to join in and say "No" for the movement to have any chance of success. Our elders gave us freedom from he British. Can we give our kids freedom from corruption ?

Aarakshan – QED or QOD ?

The last 2 weeks, the film Aarkshan which means “Reservation” has been in the news. Various state governments have held private screenings and 3 states have even banned the film. Interestingly the Government officials who went to watch the film, went with their families, some of them with an entourage of extended family. Ironic that the people reviewing the film to decide whether we could see it or not, did not have any reservations about their families seeing the film.

The subject of reservations has always been controversial ever since Independence and in the 64 years since, just become more murky and even more controversial. Most people have extreme views and a majority of them are against it.

The issue of reservations in India has grown to mammoth proportions. The concept when it started was noble. People who were disadvantaged due to the lower caste and upper caste divide should now be given an advantage to help make up for the injustice of 1000’s of years. And so reservations were made for the disadvantaged in educational institutions, governmental jobs, and so on. The issue became increasingly severe when more and more groups of people wanted to join the disadvantaged bandwagon. So much so, that today in most places, whether educational or jobs, reservations are at a minimum of 25% and in many cases higher than 51%. The problem is that amongst people competing for these places, the majority is left with less than half the available seats. Debates have been going on for the last 64 years, but so far the politicians have been taking the politically correct soft stand of “Reservations is good”, since that’s where their votes are coming from.

The film released Friday with heavy security deployed in the theaters fearing protests, which typically tend to get violent. My daughter’s Prof had suggested they see the film as reservations was an important discussion point in Eco. And so, she requested me (or is ordered a more appropriate word) to go see the film with her. And so earlier today, we went to a mall to see the film. The theatre had several cops who I assume were there to prevent violence, but with an empty theatre that didn’t seem likely.

The film, unlike most films actually has a story. And it was good. Unfortunately the editing was poor and what should have been under 2 hours dragged on for over 3 hours. Interestingly the film which mirrors society, mirrored the politicians and took no stand or offered no opinion on the issue it was supposed to address. Instead, it revolved around a villain and a hero. And several sub heroes and sub villains. And finally the heroes win and all is well. The film definitely merits a viewing once.

The film uses the mathematical QED repetitively and the Big B calls it “Quite Easily Done” I think the film can be summarized as a variation of that. QOD or Quite Over Done.

In concluding, let me take a stance on the subject of reservations. My short answer, “Reservations are bad and should be scrapped”. The longer version is as follows. Firstly, the injustice of the past is a fact. Some of it continues and should be addressed. However injustice can never be solved or addressed by yet another injustice. And that is exactly what the reservations do. Secondly, the primary users of the reservation system is not the needy, but the greedy. It’s being used and misused by the wealthy from the so called reserved category. It defies logic as these people have got all the advantages and much, much, more than the normal person. And finally advantages should be given to the economically needy. Provide free  and or subsidized education and training and whatever else is needed to enable them to compete. Reservations cripple society. For the unreserved and for the reserved. Let’s enable the disadvantaged by giving them an opportunity to compete as equals.

The Leela - Namaste

On Friday night I traveled to Delhi for a meeting. I had to stay over and a quick search showed me that The Leela Gurgaon was offering a great deal for hotels of that standard. And interstingly of all the websites offering deals, the Leela’s own website offered the best and most transparent deal. Under Rs. 8,000 for a standard room, with breakfast.

Landing in Delhi, I took a prepaid cab to the hotel. Surprisingly it was just a short drive and I arrived in 20 minutes. The VIP treatment started at the gate. The doorman and the security were friendly and cordial and all of them had a traditional Namaste. What differentiate the Namaste was the smile on their faces. That was a new one. And very welcoming.

The reception staff were very efficient. I asked for a change in the assigned room. They checked availability, confirmed and within seconds had the key ready. An executive (Deepshika) was assigned to take me to my room. On the way, she enquired about trivia. I, in turn tried to find out as much as I could about the hotel. She was informative and open. The statistics she offered about the hotel, which I assume to be correct were very impressive. Normal occupancy of 80%+ was one of the interesting data I gathered.

In the room, she quickly started the check-in formalities. Another first. And showed me around. Great start. As she was leaving, she mentioned that the minibar was free. I almost had a stroke. Free minibar in a hotel. Never happened before in any part of the world. I checked again. And her response was cool. “Sir, It’s free. if it appears on your bill, call me and I’ll clear it”.

It was late. And I didn’t feel too hungry. But the fruits and cookies temptingly left on the table were irrestible. Switched on the TV. Good selection of channels and movies. A big working table and a comfortable chair was where I finished some work, whilst watching TV.

The bath was pretty cool. It had a glass partitions and remote controlled shutters. It made the room seem especially large. And the rain shower was another first. I know that these are trivial things, but each one was interesting enough to make it note worthy. After a nice warm shower, I hit the bar, rather mini bar. And surprisingly although it was Free, it was decently stocked. Beer, Soft drinks, Diet drinks, Juices, Snacks. And I had a couple of soft drinks and a couple of snack packets.

And then hit the cool, comfortable, snuggy bed. Before I knew it, I was fast asleep. The next thing I knew was my Alarm going off at 6.30. Made myself a cuppa from a selection of teas and coffees. Checked e-mail, et al, had a shower, repacked in 30 secs and was all set to checkout. But not before breakfast. So headed down with my only bad, my large laptop bag. On the way to the restaurant, I stopped by the reception and requested that my bill be kept ready.

The restaurant was like most of the Leela’s restaurants. Huge and Beautiful. And the service, Awesome. I asked for a cup of Tea, and this was one of the few times that I actually got a Hot cup in a 5 star. The breakfast spread was overwhelming. 100’s of varieties. From fruits, to Continental to Indian.  Cold Buffets and Hot Buffets. I forgot my diet for the day, since I did not want to do injustice to the sumptuous offerings. A couple of more cups of hot tea nicely completed the meal.

Walked to the reception and got my bill. Paid and was headed out. An hostess makes sure you have all your bags, et al, and then the final Namaste. The experience would rate amongst the top 3, I’ve had across hotels around the world. For the sake of being critical, I would evaluate just 2 points. The Namaste, especially the physical part might be more meaningful if toned down. A Namste would suffice, without the crisply folded hands. The second is the price of the hotel transfers. At Rs. 2000, not too many are likely to use it. And when you’ve made everything else so cool, making this available at reasonable prices would be awesome.

The Leela serves as an example of smart service. As an example, the MRP of what I consumed in the minibar was Rs. 50. Yet it inspired this blog. Don’t know of any more cost effective advertising.

Thank you Leela. Namaste.